Restaurant Cash Reconciliation: Trace the Difference
Restaurant cash counts and deposits do not always match at first glance. Marty helps your team see what changed, flag differences worth checking and give a manager the next action. Separate timing, refunds, fees and missing records before deciding what happened. A paid Cash Recovery Plan is an optional starting review.
Book a Free Working Session →No system access needed for the call.
From daily view to follow-through
- Morning ReceiptSee what changed across your restaurants. Your team runs follow-through.
- Morning Receipt + Marty AlertsSee what needs attention and who should act. Your team runs follow-through.
- Marty Operating TeamMarty manages review and follow-through with your managers.
A paid Cash Recovery Plan is an optional starting review. Scope and access are agreed before work begins.
Match the drawer count to the cash deposit
Use the same business date and drawer. Start with the opening cash, cash sales, documented refunds, paid-outs and transfers. Compare the expected balance with the physical count, then trace the cash prepared for deposit. Keep the original count and the manager's explanation with any correction.
Match card sales to the processor settlement
Check which transactions the payout includes. Review settlement dates, refunds, fees and adjustments, then match the payout reference and amount to the bank credit. Keep a documented timing difference separate from an unexplained shortage.
Give every unresolved difference an owner
Record the missing record or unanswered question, who will check it, and the review date. Close the item when the source records support the explanation. An overage, shortage or late bank credit alone does not establish theft.
Location A check
Location A’s card sales exceed the bank credit. Check which transactions the processor payout includes, along with its fees, refunds, and dates. Then match the payout to the bank entry. If a difference remains, record the unanswered question and who needs to answer it.
What you receive and how to buy
Consider a Review when deposits or settlements remain unexplained and you need help matching the records. If your bookkeeper already ties them out and resolves exceptions, keep that process. The paid Cash Recovery Plan returns ranked findings, evidence, proposed owners, recommended fixes, a 30-day action plan, and a leadership readout. We review only the records you authorize, with read-only access. Before purchase, we confirm which reports or exports Marty can review and whether they can answer your question. Scope and the exact one-time fee are approved before work begins. Delivery is within seven days after agreed access is complete and usable data is available. Optional ongoing help is separate.
Book a Free Working Session →- Missing records remain marked missing.
Frequently asked questions
Does every mismatch mean theft?
No. Timing delays, refunds, fees, posting differences, missing records, and genuine unexplained differences can all create a mismatch. The Review documents evidence before a cause is assigned.
What records are needed?
Bring sales or POS summaries, till and safe counts, deposit records, processor settlements, bank credits, refund and fee details, and closing notes for the stores and period in scope.
Can physical cash and card settlements be reviewed together?
Yes, when the store, business date, settlement date, and bank date can be matched. Missing dates or records remain open questions.
What happens after I submit the form?
We discuss your stores, periods, available records, and what you want answered before agreeing on scope and a fee.
Follow the related question
Start with the records
Tell us the stores, periods, and cash question. We will confirm fit before you buy.
Book a Free Working Session →No system access needed for the call.