Case Studies

Customer call · Anonymous case story

Restaurant Distributor Prices: Fryer Oil Went From $29.99 to $39.25

Customer-call excerpt. The transcript below is reconstructed from the source words used for this cut.

01 · Direct answer

What to check

Track distributor price increases by comparing the same item, pack size and unit across invoices. In this call, fryer oil is reported to have risen from $29.99 to $39.25 per 35-pound jug. The owner says those changes are hard to notice while running the business.

02 · Method

How to check it in your operation

Compare invoice dates, item codes, pack sizes, quantities and unit prices. Ask your food rep about any unmatched increase and keep their answer with the invoice.

03 · Scope limit

What this clip does not establish

The clip reports a price change but does not provide the underlying invoices or verify a refund. The ketchup example is a hypothetical alert, not a verified price increase.

Related guide

Why is restaurant food cost so high?

Full transcript

Source-reconstructed transcript

Transcript reconstructed from the source words used for this cut. Location labels preserve the video’s anonymization; personal names omitted.

  1. If, if there was a way that you could also send, like, alarm bells every time that we have, "Oh, by the way, ketchup went up by, you know, fourteen percent on the last bill. Just letting you guys know," type of thing.

  2. They got you for about five and a half percent it looks like so far this year.

  3. Um,

  4. so I-

  5. Yeah. And that's so hard for us to notice, right? Because we're so-

  6. Absolutely

  7. heads down with all the other stuff, so.

  8. looks like your fryer oil for every thirty-five pound jug went from $29.99 to $39.25,

  9. um, which is a lot obviously. Um, huge.

  10. Yeah. That's huge. That's huge.

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